FAQs

We are accessible

  • Everyone can enjoy our collections, computers, programs, and physical spaces.
  • We have automatic entrance doors and elevator access from the underground parking beneath the library.

Large print books

  • Our collection of large print includes popular fiction and non-fiction. We are here to help you find a great read in any edition that suits you.

National Network for Equitable Library Service (NNELS)

  • NNELS makes Canada's vast collection of library books available to Canadians with print disabilities by breaking barriers to reading with access to books in DAISY and MP3 formats.
  • People who have a vision impairment, who are unable to hold a book, and/or who have certain learning disabilities qualify for the NNELS service through public libraries.
  • To access this collection, please confirm your print disability with library staff. 
  • Once your WPL account has been updated, the collection can be accessed by visiting nnels.ca/organizations/whistler-public-library.

Adaptive technology

  • We have a TTY unit available for use with our courtesy phone.
  • Our adaptive technology station features a high contrast keyboard, a trackball mouse, and adjustable table height. 

Book a Librarian

  • Need help with an in-depth question or to learn a new skill?
  • Book a Librarian for uninterrupted time with one of our information experts. These one-on-one appointments are meant to help you with technology or get you started on any topic.
  • Appointments last roughly 30 minutes.
  • Request an appointment by completing our Book a Librarian form.

Request extra copies

  • We recommend selecting your book at least 2 months in advance of your meeting.
  • Please email publicservices@whistlerlibrary.ca to let us know what title you've chosen and when you'll be discussing it.
  • Ask your book club members to place a hold on the book using the library's online catalogue.
  • We will use the holds list to determine how many additional copies to borrow from other libraries.
  • Please note that new and popular books will be challenging to borrow.

What to read next

  • Consider one of the books that the Whistler Community Book Club has enjoyed. This is the library's monthly discussion group in partnership with Armchair Books, which meets at 7 p.m. in the Fireplace Lounge on the last Wednesday of each month.
  • Use our secret weapon NoveList Plus. This is an amazing resource created by librarians to provide reading recommendations based on your personal interests.

Borrow

  • There are no limits on how many physical items you can borrow.
  • Books, audiobooks, magazines, and music CDs can be borrowed for 21 days, DVDs for 14 days and new release DVDs and video games for 7 days.
  • There are two self-check machines located at the front entrance and one in the kids area.

Renew

  • You can renew an item as many times as you need to until another patron has placed a hold on it.
  • To renew, log in to your My WPL account, go to the "Checked Out" section, click the boxes next to the items you wish to renew and press the "Renew Selected" button.
  • You can also renew items at the self-check machines in the library or by calling 604-935-8435.

Return

  • Items can be returned using the outdoor book drops at any time and inside the lobby during library open hours.
  • Returns can also be made to any other BC public library.

Holds

  • If an item is checked out, place a hold to be added to the waitlist. If you place a hold on an available item, we will pull it from the shelf for you.
  • To place a hold, log in to your My WPL account, search for the item, click on the "Place a Hold" button and click a second time to "Confirm Hold". You can also place a hold by calling 604-935-8435.
  • You will receive an email you when your hold is available to pick up. You will have 7 days to pick up the item and check it out.

Britannia Mine Museum pass

  • Courtesy of Britannia Mine Museum, the pass provides free admission for 2 adults and up to 3 children under 18.

Pass availability

  • There is 1 pass available for a two week loan.
  • Whistler residents may borrow the pass once a year.

How to borrow the pass

  • To borrow the pass, you must be a Whistler resident with a valid Whistler Public Library card.
  • Using your library card, you will need to place a hold on the Britannia Mine Museum Pass via the library's online catalogue. If you are unsure how to do this, please call 604-935-8435.
  • You can check to see where you are on the wait list from your online WPL account. You can pause or reactivate your pass request any time before you are notified that it is your turn.

Picking up your pass

  • Two weeks before your pass is available, the library will contact you by email.
  • After the two-week notification period is over the pass will automatically be checked out to you. Borrowing periods always begin on Thursday and conclude on Wednesday evening.
  • You can pick up the pass anytime during this period, however, it is important to know that it will automatically expire within two weeks of being checked out.
  • Library staff will provide you with a checkout receipt when you pick up your pass, which must be presented with the pass when you visit the Museum.

Using your pass

  • Pass borrowers may visit the Museum once during the two-week loan period.  To confirm your pass expiry date, see the checkout receipt attached to your pass. Please confirm venue hours of operation prior to your visit.
  • Present your pass and check out receipt to the venue along with one piece of identification (e.g. your WPL card, valid driver's license, or school ID).
  • The pass must include a current check out receipt or it will be considered expired.
  • Passholders must be present for the pass to be valid.
  • Lost passes or checkout receipts cannot be reissued.

Conditions of pass use

  • For general admission only, unless otherwise specified.
  • Passes cannot be combined with any special offers or used for special events, programs, school tours, group visits, memberships, etc., unless otherwise specified.
  • To be eligible for tickets for specific events or performances, the show must take place during the active loan period of your pass.
  • Passes may not be used to replace tickets previously purchased.
  • Passes and tickets have no cash value, are not transferable and cannot be sold.
  • Pass-holders must be present for the pass to be valid.
  • Conditions and venue availability may be subject to change without notice and other conditions or restrictions may apply.
  • Prior to your visit, please check the venue's website for the latest information and hours of operation.

Class visits

We welcome you to visit the library with your class, preschool, or daycare group.

Visiting the library or inviting one of our Youth Services staff to come to your class is a fantastic way to connect your students with all the exciting and useful resources freely available at the library. We are able to work with groups of all ages, from preschool to grade 12.

To arrange a visit, please contact Youth Services. A few helpful guidelines to keep in mind:

  • The Youth Department team is small (but mighty!) and we usually require at least three weeks notice of your visit to ensure staff and the community room's availability.
  • If possible, please provide us with a range of dates for your visit so we can find a mutually agreeable time.
  • We try to tailor the visits as much as possible so they are useful for your students. Please give us as much information as you can on your current unit/theme of study, research project, etc.
  • Visits are best between 9 and 10 a.m. before the library is open as we have more staff available to assist your class.

Ideas for your visit

  • Introduction to the library's online resources. 
  • Research skills tailored to the age of your students.
  • A tour of the Youth Services Department and "behind-the-scenes" areas.
  • Book talks on material both new and tried and true. Stories kids and teens want to read!
  • Storytime and/or age-appropriate read-aloud activities.

Cultural Connector pass

  • This pass was created for the benefit and enrichment of Whistler residents and aims to increase community engagement, inclusivity, and support lifelong learning.
  • Thanks to this program's six partner venues, it is an opportunity to discover the wealth of arts & culture, fitness & recreation, and museum & heritage attractions that are part of the Cultural Connector - all for free. We hope you enjoy your introduction to these sites, and return to experience them again and again.
  • Visit the Cultural Connector website for more information on this scenic pathway and bikeway.

Pass benefits

Pass availability

  • There is 1 pass available for a two week loan.
  • Whistler residents may borrow the pass once a year.

How to borrow the pass

  • To borrow the pass, you must be a Whistler resident with a valid Whistler Public Library card.
  • Using your library card, you will need to place a hold on the Cultural Connector Pass via the library's online catalogue. If you are unsure how to do this, please call 604-935-8435.
  • You can check to see where you are on the wait list from your online WPL account. You can pause or reactivate your pass request any time before you are notified that it is your turn.

Picking up your pass

  • Two weeks before your pass is available, the library will contact you by email.
  • After the two-week notification period is over the pass will automatically be checked out to you. Borrowing periods always begin on Thursday and conclude on Wednesday evening.
  • You can pick up the pass anytime during this period, however, it is important to know that it will automatically expire within two weeks of being checked out.
  • Library staff will provide you with a checkout receipt when you pick up your pass, as well as the official Cultural Connector brochure so that you can learn more about the participating venues.

Using your pass

  • Pass borrowers may visit each participating venue once during the two-week loan period.  To confirm your pass expiry date, see the checkout receipt attached to your pass. Please confirm venue hours of operation prior to your visit.
  • Present your pass and check out receipt to the venue along with one piece of identification (e.g. your WPL card, valid driver's license, or school ID).
  • The pass must include a current check out receipt or it will be considered expired.
  • Passholders must be present for the pass to be valid.
  • Lost passes or checkout receipts cannot be reissued.

Conditions of pass use

  • For general admission only, unless otherwise specified.
  • Passes cannot be combined with any special offers or used for special events, programs, school tours, group visits, memberships, etc., unless otherwise specified.
  • To be eligible for tickets for specific events or performances, the show must take place during the active loan period of your pass.
  • Passes may not be used to replace tickets previously purchased.
  • Passes and tickets have no cash value, are not transferable and cannot be sold.
  • Passholders must be present for the pass to be valid.
  • Conditions and venue availability may be subject to change without notice and other conditions or restrictions may apply.
  • Prior to your visit please check the venue's website for the latest information and hours of operation.

Early literacy and emergent language

Children develop the skills they need to communicate very early and at their own pace. They also acquire the skills to read years before they start school. As a parent or caregiver, you are your child's first and best teacher. We can help you get started!

We provide this support through all our parent-child programming which features a playful approach to language development by sharing rhymes, songs and stories designed to help families create a literacy-rich home environment. Your children can make new friends and you can connect with other parents and caregivers in your community.

  • Talk - Your baby hears the sounds of the languages you speak, learning what words mean as you point to and label things. Babies will start to babble and their babble uses the sounds they have heard from you.
  • Sing - Singing slows down language and helps children hear the smaller sounds in words. Singing while you do daily activities can help with learning, e.g. "one sock, two socks ...", it is entertaining and soothing. Your baby loves to hear you. Here are some of the songs and rhymes we use in our early years programs.
  • Read - Shared reading is the single most important activity that you can to do help children get ready to read, even from birth! Give your child a board book for their busy hands while you read from another.
  • Write - Reading and writing go together. Writing goes through stages from light markings to letter like forms, to drawing letters and to forming them. Writing helps children understand that print has meaning.
  • Play - Play, in addition to being fun, helps children to realize connections. One item represents another—a block might represent a telephone. This kind of symbolic or connective thinking is the same kind of thinking that is used for reading. Pictures and letters represent real things.

Early years programs

Our early years programs are offered to families with children and babies ages 0 to 4 years. At these programs we encourage parents and caregivers to participate, and learn the songs and rhymes to practice at home.

Babies:

  • Join us at Singing with the Babies to learn songs, tummy tickles, bounces, rhymes, and lullabies to soothe and entertain while encouraging early language development.
  • At Parent Infant Drop-In there is an opportunity to meet other new parents and listen to guest speakers on a range of topics.

Toddlers:

  • When your child is walking, join us for Rhyme and Song (outside in the summer as Tots and Tadpoles) and have fun with your active little ones with songs, rhymes, and felt stories.

Preschoolers:

  • Join in the fun, listening, learning, singing, and playing simple instruments at Words and Music.
  • Enjoy active songs, rhymes, stories, and felts with your child at Preschool Storytime.
  • Join your family and enjoy playing board games or crafting or Family Together Time.

All library programs are offered free of charge.

Please ensure a caregiver accompanies young children attending any of these programs. All programs are held in The Burrow, our children's programming room. 

Exam invigilation

  • The library provides exam invigilation (proctoring) services by appointment.
  • The fee is $15 per hour with a minimum $30 charge per exam.
  • To request an appointment please contact Elizabeth Tracy, Library Director, at etracy@whistlerlibrary.ca.

Facility rental

Book your next event or meeting at the library! Complete our facility rental form to inquire about availability and pricing.

 

Get a library card

  • Library cards are free for all BC residents.
  • If you are visiting from outside of BC, you can purchase a membership for $10 for the length of your stay.
  • To register you will need a piece of photo ID and something that shows your current address.

Kids clubs: 2017-2018

Do you like to join in fun activities, read, and make new friends? We have something for everyone! 

  • Wonder Club (grade 1 & 2): An outdoor science and nature club.
    • 3:30 to 4:30 p.m. Fridays, October 20,November 17, December 22, January 26, February 23, March 16, April 13, May 11, June 1.
  • Book club (grade 3 & 4): Book discussion and fun literacy activities.
  • Book club (grade 5, 6 & 7): Book discussion, creative writing, and fun literacy games.

Registration for September coming soon!

Outreach 

When you are out and about in Whistler you may find the library in surprising places. Our partnership with Arts Whistler sees our book bike, BOB (Books on Bike), out on the village stroll during the spring, summer, and fall. Make sure you say hi if you see us out and about!

Books on Bike

 

Local resources for parents

  • Whistler Community Services Society: WCSS provide programs and services that support social sustainability in Whistler. Their many services include the food bank, parenting classes, outreach support, and counselling assistance.
  • School District 48: Information about public schools in the Sea to Sky Corridor.
  • Parks and Recreation: Information about year-round programs for kids, after-school care, and summer camps.
  • Vancouver Coastal Health: Providing services and resources locally including:
    • Infant Development Program
    • Nutrition & health
    • Speech and language
    • Physiotherapist
    • Occupational therapist
    • Pregnancy and early childhood
    • Mental health

 

Whistler Welcome Centre

  • Whistler Welcome Centre provides information, learning, and connections for immigrants and newcomers living and working in Whistler.

Hours, location & contact

  • Weekly drop-in times include Mondays from 3 to 6 p.m. and Fridays from 9:30 a.m. to 12 p.m. at the library.
  • Contact the Whistler Welcome Centre at 604-698-5960 or info@welcomewhistler.com.

Settlement services

  • Settlement information and support
  • Information sessions and speaker series
  • Preparing to work in Canada
  • Citizenship preparation

Learning support

  • ESL groups and one-to-one tutoring
  • Workplace skills and training
  • Support for reading, writing, math skills
  • Volunteer ESL/Literacy Tutor Program
  • Communication and technology workshops

Community connections

  • Community Leadership Program
  • Community Volunteer Income Tax program
  • Immigrant Peer Educator Program
  • Intercultural events and activities
  • Multicultural Community Kitchens
  • Whistler Multicultural Festival

Parking

Print

  • Our full service Computer Lab offers 12 stations with free access to the internet and Microsoft Office 2010 suite.
  • Printing is coin operated at a cost of $0.25 per page for black & white and $0.75 per page for colour.

Mobile print

  • Print from your own computer in the library, or send a print job from home or work, using our mobile print service: www.printeron.net/whistler/library.
  • After you've sent your print job, you will have two hours to release it at the printer in the Holds area near the front entrance of the library.

Copy

  • Photocopies can be made in the Holds area. 
  • The cost is $0.25 per page for black & white and $0.75 per page for colour.

Scan

  • The printer in the Holds Area can also be used at no cost to scan documents to email as PDFs.

Reading Link Challenge (RLC) 

RLC is a province-wide program for students in grades 4 and 5 that promotes the "sport of reading." In teams of six, children read and become familiar with a set of six selected books. Click here to read more.

Can't find it?

Fill in our Request an item form and we will track down a copy for you. Use this form for both purchase suggestions and interlibrary loan requests and we will determine the best way to obtain the item for you.

Our theme this summer is Walk on the Wild Side! 

Summer Reading Club (SRC) is a free, fun literacy activity program designed to engage school-aged children, ages 5-14, with libraries and reading throughout the summer. Grades are for September, 2017. Even if you are away and can't make it to the library, you can join in the fun at home.

Summer Reading Club 2017
  • Grade 1 & 2: Wednesdays, 10 to 11:30 a.m. July 5 to August 16.
  • Grade 3 & 4: Tuesdays, 3 to 4:30 p.m. July 4 to August 15.
  • Kindergarten Readiness: Wednesdays, 3 to 4:30 p.m. July 5 to August 16.
  • Write It, Read It Club, grades 5 to 7: Fridays, 3:30 to 5 p.m. July 7 to August 25.
  • Write It, Read It Camp: August 22, 23 and 24
    • grades 4 - 7 from 10 a.m. to 12 p.m.
    • grades 8 - 12 from 2 to 4:30 p.m.

To register for SRC, please fill in our online form. We'll get back to confirm your registration within a few days.

Find out about our other drop-in, summer fun activities here.

Events

Stay tuned for upcoming teen events!

Write It, Read It Camp - grades 8 to 12: August 22, 23 & 24

This creative writing camp will run over three days in the summer. Join us for one or all days for a sneak peek into a writer's life, learn more about the elements of creative writing, and practice and hone your skills. Registration is required!

Teen health and wellness is a website that looks at real life and real answers. From body basics, diversity, drugs and alcohol to friendship and dating, family life, nutrition, fitness and appearance, and more.

Teen programs

Teen book and writing club: During the school year we host an in-library teen group.

We will either read a book as a group, or make our own choice. Come and hear about books either suggested by you or ones we think you'll enjoy reading and discussing. We'll delve into a little creative writing, some trivia quizzes, and some great snacks. 

Visit the event page to see our fall and winter dates! 

Registration is required and will be available online soon. 

Teen Café: Monthly during the school year and weekly in July and August beginning July 12!

Teen cafe is a program for youth in grade 7 through 12. We meet at the Whistler Youth Centre for different events each session, from movie afternoons, scavenger hunts, trivia, crafting, book and creative writing, to geocaching and more! This is a free program in partnership with the Whistler Youth Center. Registration is not required.

Alphabet Soup: This new program is in partnership with the Whistler Youth Centre and will commence on July 12, from 6:30 to 8 p.m. (right after Teen Café). It will run weekly in July and August and then monthly during the school year. Join us in the community room in the library for activities, resources and new friendships.

Alphabet Soup is a confidential group that provides safe space for LGBTQ+ and allied youth and young adults to build community and promote acceptance through empowerment, leadership, and advocacy.

Teen research and homework

We can help you find the resources you need,  whether you need information to satisfy your personal curiosity or to fulfill school assignments. We can also help you navigate the internet or find your way through our topic selections listed below. In addition, we also have lots of helpful books (bet you knew that!) and a selection of local high school textbooks that you can use in the library or take home.

You can come and talk to us in person or email us to book a one-on-one research session at youthservices@whistlerlibrary.ca

Biography

  • Biography.com:  An attractive database of over 25,000 biographies on historical and contemporary figures from all over the world.
  • Dictionary Of Canadian Biography Online: An authoritative source of information about people who played an important role in the formation of what is now Canada. Scope is limited to those who died between the years 1000 and 1930.
  • Canadiana: A coalition of memory institutions dedicated to providing broad access to Canada's documentary heritage.
  • Canadian History and Heritage: Get a better understanding and appreciation of the events and experiences that reflect and define Canada’s history and identity.
  • BC Archives Amazing Time Machine: Don't be fooled by the child friendly home page, because this site has appealing material for teens and adults as well.  Features many photos and documents for the British Columbia Archives.
  • The Canadian Encyclopedia: a free bilingual online resource and the only established national encyclopedia of its kind in the world, offers the largest collection of authored, accurate, and continually updated articles focused on Canada and Canadiana.

Geography

  • About Canada: If it's about Canada, you'll find it here. 
  • BC Archives Amazing Time Machine: Don't be fooled by the child friendly home page, because this site has appealing material for teens and adults as well.  Features many photos and documents for the British Columbia Archives.
  • The Canadian Encyclopedia: A comprehensive source for all things Canadian.
  • Culture Online: Made in Canada: An attractive portal that provides a vast array of links to Canadian cultural content.
  • Canadian Great War Project: This site provides information pertaining to Canada's participation in World War I.  Included are numerous articles, war diaries, images, timetables and maps.

Language Arts

Math

Science

Social Studies

  • CBCnews.ca: Canada's authoritative source for news of current events.
  • United Nations Cyberschoolbus: View information about member nations, take a virtual tour, explore issues of human rights relating to children or take quizzes and play games to help you learn about the countries of the world. Interactive and well designed for school-age children.
  • Your Guide to the Religions of the World: This BBC site offers an introduction to Islam, Hinduism, Christianity, Buddhism, Judaism, and Sikhism.

World History

  • Labyrinth: A global information network providing free, organized access to electronic resources in medieval studies through a Web server at Georgetown University.
  • Theban Mapping Project: An interactive atlas with commentary and photos of the monuments in Thebes, particularly in the Valley of the Kings.
  • World History: From the early beginning to modern times, this site traces human origins and societies through the ages.

Tumblebooks

TumbleBooks is a great resource for kids and is available online without a library card. Check out the wide variety of options below. Happy tumbling!  

  • Picture books: Animated, talking picture books teach kids the joy of reading in a format they'll love. TumbleBooks are created by taking existing picture books and adding animation, sound, music, and narration to produce an electronic picture book which you can read or have read to you.

  • Read-a-longs: Narrated chapter books with highlighted text so kids can follow along. The books are flexible enough for confident readers to read on their own too.

  • eBooks: Full-length Early Juvenile and Juvenile Fiction chapter books for kids from grades 2 to 6. Ideal for independent reading, whether for school or for pleasure.

  • Graphic novels: A fantastic way to help encourage readers of all abilities and preferences to read in an exciting and accessible way.

  • Non-fiction: This section features both animated story books and longer length eBooks in reading levels from kindergarten to grade 6. There's a large selection of genres from which to choose: history, science, ecology, geography, historical science, biological geography, and more.

  • Math Stories: This is a great way to introduce new concepts to children! From simple patterns and numbers, to fundamentals of geometry and pi, or from the basics of coins and money, to budgets and economics.

  • Language learning: Features story books in Spanish and French, and is ideal for both English language learns and second language students. In addition, many of the Language Learning books have English counterparts.

  • National Geographic videos: There are a wide variety of subjects on video from wildlife profiles to Exoplanet exploration.

  • Puzzles and games: Provides entertaining and educational activities based on your kids' favourite TumbleBooks. There are puzzles, memory games, crosswords, match-the-sentence games, and more!

  • Playlist: You can make your own playlist or use one of the pre-made playlists. This feature allows you to build a play list of TumbleBooks which you can play one after another - perfect for storytime.

Red Cedar Award

Each year, students at our local schools participate in choosing and voting for their favourite books, both fiction and non-fiction. Voters should read a minimum of five books in the category (fiction or non-fiction books) in which they are voting.

The library has copies of all the Red Cedar titles, and many are available in eBook and eAudiobook.