Accessibility at the Library

Accessibility at the Library

Facility Information

Accessibility is a core value of public libraries. In 2018, the Whistler Public Library received Rick Hansen Foundation Accessibility Certification, a LEED-style rating system that measures the accessibility of buildings and sites, promoting increased access through the adoption of Universal Design principles.

That being said, there is work to be done to improve accessibility at Whistler Public Library, both as a digital branch and as a public space. If you have specific requirements or need assistance to access our spaces, please reach out to us directly via phone at 604-935-8435 or email

Accessible features include:

  • Rick Hansen Foundation Accessibility Certification
  • Two accessible parking spaces in the underground parking lot
  • Automatic door openers to all main entrances 
  • Elevator access from the underground parking beneath the library
  • Low-level accessibility ramp in Library Plaza to the main entrance as well as ramp into lower parking adjacent to the accessibility parking
  • accessible washrooms, including a gender-neutral accessible family washroom
  • Book a librarian: this service offers one-on-one time with an information and technology expert
  • TTY phone available at request

National Network for Equitable Library Service (NNELS)

  • NNELS makes Canada’s vast collection of library books available to Canadians with print disabilities by breaking barriers to reading with access to books in DAISY and MP3 formats.
  • People who have a vision impairment, who are unable to hold a book, and/or who have certain learning disabilities qualify for the NNELS service through public libraries.
  • To access this collection, please confirm your print disability with library staff.
  • Once your WPL account has been updated, the collection can be accessed by visiting

Accessible Reading BC

  • Accessible Reading BC is a new collection of accessible ebooks from BC publishers available to all BC residents.
  • Unlimited access with no wait times.
  • Sign in with your WPL barcode and password.
  • After downloading your ebook, you are able to load it into your favourite reading application.
  • Need help getting started? Accessible Reading BC tutorials can be found at

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